Privacy Policy
Last Updated: November 15, 2023
Tezuda Mapexo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial education services and visit our website.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register for our services, express interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username, password)
- Payment information (credit card details, billing address)
- Financial information (income, expenses, financial goals - only what you choose to share)
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and device identifiers
- Browser type and operating system
- Pages visited and time spent on pages
- Referring websites and search terms
- Clickstream data and navigation patterns
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process your transactions and send related information
- Personalize your experience and deliver content relevant to your interests
- Send administrative information, such as updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Develop new products, services, features, and functionality
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, prevent, and address technical issues and fraudulent activities
- Comply with legal obligations and protect our rights
3. Legal Basis for Processing Personal Information
We process your personal information according to the following legal bases:
- Your consent
- The performance of the contract between you and us
- Our legitimate business interests
- Compliance with our legal obligations
4. How We Share Your Information
We may share your personal information in the following situations:
- With service providers who perform services on our behalf
- With financial institutions for payment processing
- With professional advisors (lawyers, accountants, etc.)
- When required by law or to respond to legal process
- To protect the rights and property of Tezuda Mapexo, our agents, customers, and others
- In connection with any merger, sale of company assets, financing, or acquisition
- With your consent or at your direction
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access and receive a copy of your personal information
- The right to rectify inaccurate or incomplete personal information
- The right to erasure of your personal information under certain circumstances
- The right to restrict processing of your personal information
- The right to data portability
- The right to object to processing of your personal information
- The right to withdraw consent at any time
- The right to lodge a complaint with a supervisory authority
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your personal information when transferred internationally.
9. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Tezuda Mapexo
123 Financial District Blvd
Toronto, ON M5X 1A9
Canada
Email: privacy@tezuda-mapexo.sbs
Phone: +1 4373216451